We want Runerra to be a safe and positive experience for everyone. That’s why we created these guidelines so that people can understand what they should and should not do, resulting in hyper-local communities that are both secure and connected.
The idea of going out on an errand run and bringing a few things back for friends or neighbors is nothing new, but having that process organized and made simple is. In every community there is a constant flow of traffic, and with Runerra you can see where all your friends are heading out, and have them delivery the things you need, right to your doorstep.
At Runerra our communities are powered by you.
Your Runerra experience begins with an interaction between people in your community. To ensure that you trust this community and feel comfortable with other members we require that you refrain from harming or threatening anyone.
You should not commit physical or sexual assault, sexual abuse, sexual harassment, domestic violence, robbery, human trafficking, other acts of violence, or hold anyone against their will. Those involved with dangerous organizations such as terrorist, criminal, violent racist groups, are not welcome in this community. Runerra is committed to working with law enforcement as appropriate and responding to legitimate law enforcement requests.
You should not have intent to harm anyone by either your words or physical actions. Threats of self-harm are taken seriously and we may intervene if we become aware of this threat.
You should not act in a way that can put others in dangerous situations. . You may not tamper with products in transit from store, retailer, or restaurant to the buyer.
You may not damage or steal property of a restaurant, retailer or user to complete an order.
Our world is diverse, unique and amazing because of it. Fairness is an essential part of creating a community marketplace that lets people integrate seamlessly regardless of their background.
You should treat everyone with respect in every interaction both online and in person. You should follow all applicable laws and not treat anyone differently because of their race, gender, gender identity, ethnicity, national origin, religious affiliation, sexual orientaion, sex, disability, or serious diseases. In addition, insulting or verbally abusing others on these bases
Because our community is built on trust, authenticity is essential in creating shared expectations, fostering honest interactions, and in providing accurate details. Our authenticity policies are intended to create a safe environment where people can trust and hold one another accountable.
You should not provide inaccurate location information, false run details, or set up fake or fraudulent runs.